Support
how can we help?
Quick answers to the most common questions. If you cannot find what you need, write to us and a real person will get back to you.
Frequently asked questions
How do credits work?
Plus includes 5 AI photos per day and Gold includes 10 per day. Daily credits reset at midnight UTC and do not roll over. Credit packs are for subscribers and never expire.
How do I cancel?
Open your iPhone Settings, tap your name, then Subscriptions, and choose Blushly.
How do I restore purchases?
In the app, go to Settings and tap Restore purchases.
A generation failed. What now?
Credits are refunded automatically when a generation fails, so you can simply try again.
Are my photos stored?
Filters run on your phone. AI photos are uploaded only to create the result and are deleted from our servers right after. Your gallery lives on your device.
How do I delete my data?
Email us from the address below and we will take care of it. Write to blushly@thesolidblank.com.
Why was my photo blocked?
Templates need a clearly visible face, and some content is refused by the AI provider's safety rules.
still stuck? say hello
Email blushly@thesolidblank.com.